Donbet Terms and Account Rules Explained
Every account at Donbet must be held by one person aged 18 or over, with one account per user, IP, device and card. Our welcome offer of 150% up to £750 + 50 free spins carries a 30x wagering requirement within 30 days.
Claim 150% + 50 FSTerms and Conditions at Casino Donbet
Casino Donbet is operated by GTW B.V., incorporated in Curaçao, under licence OGL/2024/250/0115 issued by the Curaçao Gaming Authority. Registration is open only to players aged 18 or over, and the binding language of our terms is English. One account is permitted per user, IP address, device, family, address, phone number, card and e-wallet; shared accounts are closed with deposits returned minus a 20% fee.
Prohibited Conduct
We do not permit fraudulent play, bonus abuse, chargebacks or the use of disposable email addresses for no-deposit offers. Accounts linked to Russia or Belarus are closed under sanctions rules, with balances retained. Players flagged as politically exposed persons (PEP) may have accounts closed, also with a 20% fee on returned deposits.
Bets placed at odds below 1.30 may not count toward wagering, and any bonus is cancelled automatically if the balance falls below £1, unless a sports bet remains open. Full details on offer conditions sit on our bonus page.
Key Bonus Clauses to Know
Each welcome offer carries its own conditions, and reading them before activating a deposit avoids disappointment at withdrawal stage.
- Slots offer: 150% up to £750 + 50 free spins, deposit range £20-500, 30x wagering on deposit plus bonus plus free spin winnings, within 30 days, max bet £5 per spin.
- Crypto offer: 170% up to £1,000 + 100 free spins, deposit range £50-600, same 30x wagering and 30-day limit.
- Mini-games offer: 100% up to £600, deposit range £20-600, 30x wagering, max bet £10 per play, with Dice, Blackjack, Roulette, Plinko and Limbo excluded.
- No-deposit and free spin winnings: 100x wagering within 48 hours, capped at £100 payout.
- Maximum withdrawal from any wagering bonus (excluding welcome bonuses) is 5x the bonus amount.
- Cancelling a bonus deducts the bonus itself, its winnings, and all bets placed since activation.
These clauses apply to deposits made via the methods listed on our deposits page.
Account, Withdrawal and Closure Rules
Withdrawal limits are set at £7,500 per week and £15,000 per month, with higher limits available to VIP members. Deposits must be wagered at least 1x before withdrawal, or 20% may be deducted from the amount requested. Bank transfer withdrawals process within 3 banking days and are not available for USD payouts, with intermediary fees of up to £16.
Verification requires full name, email, date of birth, a valid ID or passport, and proof of residence no older than three months, submitted within 30 days of request. Accounts inactive for 12 months are charged £10 per month as a dormancy fee. Complaints must be raised with support within two months of the issue, and unresolved cases may be escalated to an independent body or the regulator.
Refund requests are accepted only on unplayed funds, within 14 days (30 days if the account was accessed by another person), subject to an admin fee of up to 20%.
Common Questions on Donbet Terms
- How old must I be to join Donbet?
- Players must be 18 years or older to open an account at Donbet. Age is verified during the standard checks, which also require valid ID, date of birth and proof of residence no older than three months.
- Can I have more than one account at Donbet?
- No, only one account per user, IP address, device, card and e-wallet is permitted. Shared accounts are closed and any deposits are returned minus a 20% administration fee.
- What happens if I don't meet the wagering requirement?
- Welcome bonuses carry a 30x wagering requirement on deposit plus bonus plus free spin winnings, to be completed within 30 days. If the bonus is cancelled before completion, the bonus, its winnings and bets placed since activation are deducted.
- What is the maximum I can withdraw per week at Donbet?
- Standard withdrawal limits are £7,500 per week and £15,000 per month, with higher thresholds available to VIP account holders. Bank transfer withdrawals take up to 3 banking days and are not available for USD payouts.
- Does Casino Donbet accept players from every country?
- No, registration is restricted in several countries including Curaçao, the Netherlands, Georgia, the USA and FATF-blacklisted jurisdictions. Accounts from Russia or Belarus are closed under sanctions rules with balances retained by us.
- What is the deadline for submitting verification documents?
- We require verification documents, including ID or passport and proof of residence, within 30 days of our request. Accounts kept in Latin or Cyrillic alphabets otherwise require video verification.